Case studies

When every minute counts, operational reliability becomes essential. For Rolf Kullgren AB, the partnership with Elektroautomatik – through the Elektroautomatik Service division – has resulted in increased security, shorter downtime, and a stronger focus on long-term production development.

When operational reliability is business-critical, you need a service partner that delivers on its promises. For Rolf Kullgren AB, operating within medical technology with strict requirements for both quality and availability, choosing the right partner was crucial.

Before collaborating with Elektroautomatik, Rolf Kullgren AB experienced challenges in obtaining fast and accessible support. In an operation where every disruption risks becoming costly and negatively impacting production, the need for a reliable solution is clear.

A tailored service setup for increased peace of mind

Today, the collaboration includes on-site visits every other week with a focus on preventive maintenance. At the same time, dedicated resources are available to quickly step in when urgent needs arise.

The agreement includes both scheduled 8-hour on-site shifts and standby time for rapid action whenever production demands it.

Ongoing maintenance and fast access to skilled service technicians help minimize the risk of unplanned production stops and give the operation greater confidence in its daily work.

The right support in an automated production environment

In an operation where both automation and high quality standards shape production, Rolf Kullgren AB requires a flexible service arrangement tailored to a changing production environment. With the right support, challenges can be handled efficiently, ensuring production continues without unnecessary interruptions.

“For us, as a relatively small operation with high demands on both reliability and quality, it is difficult to find and hire personnel with the competence required to service an almost fully automated production line,” says Kenth Dyrvik, Site Manager at Rolf Kullgren AB.

With Elektroautomatik’s support, the company has a partner involved not only in daily operations but also in the long-term development of production efficiency.

“We don’t just see Elektroautomatik as quick support when a machine stops, but also as a long-term partner that helps us become even more efficient,” Kenth Dyrvik continues.

Continued development of the partnership

Today, a large part of the work involves corrective actions, but the ambition going forward is clear: strengthening preventive maintenance even further to increase efficiency and improve OEE performance.

With Elektroautomatik as a partner, Rolf Kullgren AB looks forward to continuing to develop its production, meeting future demands, and maintaining a high level of operational reliability and quality. To further strengthen its offering and remain close to its customers, Elektroautomatik Service has also established a local presence in Södertälje.
– Our strategy is to operate close to our customers, both geographically and in terms of relationships. The establishment in Södertälje is such an initiative and we look forward to more customers in the region seeing the benefits of this presence,” says Andreas Sjöberg, Unit Manager at Elektroautomatik Service.