Case studies

When every minute counts, operational reliability becomes essential. For Rolf Kullgren AB, the partnership with Elektroautomatik – through the Elektroautomatik Service division – has resulted in increased security, shorter downtime, and a stronger focus on long-term production development.

When operational reliability is business-critical, you need a service partner that delivers on its promises. For Rolf Kullgren AB, operating within medical technology with strict requirements for both quality and availability, choosing the right partner was crucial.

Before collaborating with Elektroautomatik, Rolf Kullgren AB experienced challenges in obtaining fast and accessible support. In an operation where every disruption risks becoming costly and negatively impacting production, the need for a reliable solution is clear.

A tailored service setup for increased peace of mind

Today, the collaboration includes on-site visits every other week with a focus on preventive maintenance. At the same time, dedicated resources are available to quickly step in when urgent needs arise.

The agreement includes both scheduled 8-hour on-site shifts and standby time for rapid action whenever production demands it.

Ongoing maintenance and fast access to skilled service technicians help minimize the risk of unplanned production stops and give the operation greater confidence in its daily work.

The right support in an automated production environment

In an operation where both automation and high quality standards shape production, Rolf Kullgren AB requires a flexible service arrangement tailored to a changing production environment. With the right support, challenges can be handled efficiently, ensuring production continues without unnecessary interruptions.

“For us, as a relatively small operation with high demands on both reliability and quality, it is difficult to find and hire personnel with the competence required to service an almost fully automated production line,” says Kenth Dyrvik, Site Manager at Rolf Kullgren AB.

With Elektroautomatik’s support, the company has a partner involved not only in daily operations but also in the long-term development of production efficiency.

“We don’t just see Elektroautomatik as quick support when a machine stops, but also as a long-term partner that helps us become even more efficient,” Kenth Dyrvik continues.

Continued development of the partnership

Today, a large part of the work involves corrective actions, but the ambition going forward is clear: strengthening preventive maintenance even further to increase efficiency and improve OEE performance.

With Elektroautomatik as a partner, Rolf Kullgren AB looks forward to continuing to develop its production, meeting future demands, and maintaining a high level of operational reliability and quality. To further strengthen its offering and remain close to its customers, Elektroautomatik Service has also established a local presence in Södertälje.
– Our strategy is to operate close to our customers, both geographically and in terms of relationships. The establishment in Södertälje is such an initiative and we look forward to more customers in the region seeing the benefits of this presence,” says Andreas Sjöberg, Unit Manager at Elektroautomatik Service.

Case studies

Gnutti Carlo made the decision to relocate its entire production facility. Elektroautomatik was given full responsibility for the project and carried out the move of seven robot cells containing a total of 21 machines.

“Elektroautomatik felt professional from the very beginning and understood our needs. Relocating an entire production facility can be risky. You need to have confidence in your supplier,” says Mike Borger, Maintenance Engineer at Gnutti Carlo and project manager for the relocation.

Elektroautomatik took full responsibility

“From experience, I believe it is an advantage to have one supplier managing the entire project and naturally being involved throughout the entire process. There is a lot to consider—from the planning phase, through production start-up, to the subsequent service work,” says Urban Gustavsson, project lead from Elektroautomatik.

From day one, the schedule was tight. Mike has extensive industrial experience and has carried out multiple relocations before.

“The short timeline was the biggest challenge,” Mike says.

Ensuring quality and reducing risks throughout the process

Once the order was confirmed, Elektroautomatik immediately initiated the preparation phase.


“Relocating a production facility is not just about moving machines from one place to another,” says Urban. “It is crucial to ensure quality and reduce risks—before, during and after the relocation itself.”

“In the preparation phase, there were more coordination meetings and more documentation than I had expected,” Mike explains. “But this created both transparency and reassurance, and made us feel completely confident when it was time for the actual move.”

Production started ahead of schedule

During the relocation, the planning meetings turned into daily morning briefings. The goal was to reduce potential risks and quickly resolve any issues or changes that arose.

“There will always be unexpected events, and we must be able to solve them quickly,” says Urban. “Failing or putting the equipment at risk is not an option.”

“Everything went very smoothly, and together with Elektroautomatik weworked out a clear run schedule,” says Mike. “We even managed to start production ahead of the planned date. The goal in situations like this is to keep downtime as short as possible—time is money.”

The entire relocation took six weeks and was completed in two stages.

Service and operational reliability after start-up

Once production was up and running, Elektroautomatik continued to support the facility through service, support and quality assurance.

“Pressing the start button after a relocation is always a bit nerve-racking, and in those first moments it’s reassuring to have external support available if any issues arise,” Mike says.

About Gnutti Carlo

Gnutti Carlo Sweden AB is an international industrial group that develops and manufactures rocker arms and complex precision components and subsystems for engines and powertrains within the global commercial vehicle industry. Gnutti Carlo Sweden employs approximately 500 people across its facilities in Kungsör, Alvesta and Gothenburg. Globally, Gnutti Carlo is the world’s largest supplier of rocker arms for truck engines.

Case study

Staffing one day a week and an on-call service with a maximum three-hour response time enabled a customer in the food industry to secure their production.

“When we were looking for a service partner, we compared several companies,” says the customer. “We considered factors such as expertise, service, and availability. Elektroautomatik was a strong candidate in all areas, and we felt that choosing them as our provider was absolutely right.”

The customer’s service agreement with Elektroautomatik included on-site staffing one day a week for planned and improvement maintenance measures. Additionally, any urgent breakdowns were covered by an on-call service with a maximum three-hour response time, both during day and evening hours.

“In our service agreements, we combine online support with on-site response to resolve issues. Typically, on-site presence is needed for older equipment without remote troubleshooting capabilities. The response time is, of course, based on the factory’s location and requirements,” says Urban Gustavsson, Service Manager at Elektroautomatik.

Proper Maintenance Measures Save Money in Productivity and Quality

“With the service agreement, we’ve always had the right person for the job at hand. This can range from simple electrical installation tasks to more complex programming work. We also see it as a strength that the personnel who have come to us have had a high sense of responsibility, both in being proactive and in providing valuable advice. The greatest value for us has been the flexibility between the level of qualification and availability,” says the customer.

“Time is money, and most operations cannot afford production stoppages. With proper maintenance measures, there is a lot of money to be saved in productivity and quality. With the planned effort, one day per week, it’s possible to carry out the improvement maintenance measures required for more reliable production,” says Urban.